WEBWORKS INNOVATIONS LTD ("we", "our", or "us") operates the website https://backtransfers.com (the "Service"). We are committed to protecting the privacy of our users and ensuring the highest level of security for your personal information. This privacy policy outlines our practices and procedures regarding the collection, use, and disclosure of personal data when you use our Service. It is designed to inform you about how we handle your personal data, the rights you have regarding your information, and how you can manage your privacy preferences.
We understand the importance of your privacy and are dedicated to maintaining the trust and confidence of our customers and visitors to our Service. This policy is crafted in adherence to major data protection laws and principles, including the General Data Protection Regulation (GDPR), ensuring compliance across the jurisdictions in which we operate.
By accessing or using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this policy, please do not use our Service.
To provide and enhance our Service, we collect various types of information:
To provide and enhance our Service, we collect various types of information from our users. Understanding the details of our data collection helps you know exactly what information we obtain and how it can be used. Here's a breakdown of the types of data we collect:
Personal Data: This is information that you provide directly to us when using our services. It is necessary for fulfilling the services you request and for maintaining your account. This may include, but is not limited to:
First Name and Last Name
Email Address
Phone Number
Credit Card Details (used solely for booking guarantees)
Usage Data: This information is automatically collected when you access our Service. It includes details that help us understand how you interact with our Service, which in turn allows us to improve functionality and user experience. Usage data may include:
Your IP address
Browser type and version
The pages of our site that you visit
The time and date of your visit
The time spent on those pages
Unique device identifiers and other diagnostic data
Tracking & Cookies Data: We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service. Here’s how we use this data: To Analyze Web Traffic: Cookies help us analyze web traffic and improve our website by enabling us to monitor which pages you find useful and which you do not. Service Functionality: Cookies that are essential for the operation of the website are also used. They include those required to allow registered users to authenticate and perform account related functions.
Usage Data: This includes details such as your IP address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.
Tracking & Cookies Data: We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
The data we collect serves multiple purposes. Below are the specific ways in which your personal data is used within our organization:
1) To Provide and Maintain Our Service: We use your Personal Data to perform and manage the services you request. This includes using your information to arrange private taxi transfers and ensure a smooth operation.
2) Notify You About Changes to Our Service: From time to time, we may need to update you on important changes to our services, such as adjustments to our operational policies or security updates. Your contact details are essential for these communications.
3) To Allow You to Participate in Interactive Features: When you choose to use interactive features of our Service, such as leaving feedback or participating in surveys, we use your information to facilitate these activities.
4) To Provide Customer Care and Support: Your information helps us to respond efficiently to your customer service requests and support needs. The contact details you provide enable us to communicate with you when you need assistance.
5) To Provide Analysis or Valuable Information So That We Can Improve the Service: We analyze the data collected, especially Usage Data and Tracking & Cookies Data, to better understand how our services are used. This analysis helps us to improve the quality of our services, tailor features to suit user preferences, and optimize user experiences.
6) To Monitor the Usage of Our Service: Monitoring how our Service is used allows us to detect, prevent, and address technical issues, ensuring the platform remains functional and secure.
These practices are designed to enhance the usability, performance, and safety of our Service, ensuring that we meet the needs and expectations of our users while complying with legal requirements.
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, in accordance with our data retention policy. Here is how we handle data retention:
1) Purpose of Data Collection: We retain your personal data to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. This includes using your information to facilitate your requested private taxi transfers and maintaining records for accounting or legal purposes.
2) Retention Period: The length of time we keep your personal data depends on the type of data and the purpose for which it is processed. For example:
Personal Data required for service provision is retained for the duration of your relationship with us and for a reasonable period thereafter as necessary to fulfill any contractual obligations, resolve disputes, or for warranty and support purposes.
Usage Data is typically retained for shorter periods, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.
5) Review and Deletion: Regular reviews are conducted to ensure that personal data is not kept longer than necessary. Personal data that is no longer needed for the purposes for which it was collected is securely deleted or anonymized.
6) Legal Requirements: In some cases, we may be legally required to retain certain types of personal data for a set period of time due to statutory or regulatory requirements.
This policy ensures that your data is managed in a way that respects your rights while complying with legal obligations and allowing us to provide the services you have requested.
At WEBWORKS INNOVATIONS LTD, safeguarding your personal information is a top priority. We understand the importance of protecting your data against unauthorized access, disclosure, alteration, and destruction. To achieve this, we employ a range of security measures.
We use advanced encryption techniques to secure data during transmission and while it is stored on our systems. This ensures that sensitive information, such as credit card details, is protected from interception. Additionally, our servers are hosted in secure facilities with restricted access, monitored by surveillance systems and professional security personnel.
Our internal policies require that employees and contractors adhere to our strict data security protocols. Access to personal data is limited to authorized personnel only, and is based on the necessity to know this information for the purpose of performing their job functions. Regular training is provided to our team members to ensure they are aware of our security policies and are equipped to follow best practices in data protection.
Moreover, we regularly audit our systems and security measures to identify potential vulnerabilities and implement improvements. This proactive approach helps us stay ahead of emerging threats and maintain the integrity and confidentiality of your data.
By taking these comprehensive security measures, we strive to protect the personal data we handle and maintain the trust that our users place in us.
For our users within the European Economic Area (EEA), WEBWORKS INNOVATIONS LTD adheres strictly to the regulations set out by the General Data Protection Regulation (GDPR). The GDPR provides specific guidelines on the legal grounds for processing personal data. Here are the foundations we rely on:
1) Consent: We often rely on your explicit consent to process personal data for specific purposes. This consent is freely given, specific, informed, and unambiguous. You have the right to withdraw your consent at any time. However, the withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.
2) Contractual Necessities: Processing of personal data is necessary for the performance of a contract to which you are a party or in order to take steps at your request prior to entering into a contract. This includes using your personal data to complete and manage your booking for private taxi transfers.
3) Legal Obligations: We may be required to process your personal data to comply with legal obligations to which we are subject. This may include various regulatory and statutory requirements.
4) Legitimate Interests: We process certain data on the basis of legitimate interests, provided that these interests do not override your fundamental rights and freedoms. Our legitimate interests include improving our services, preventing fraud, and ensuring the security of our IT systems. These legal bases ensure that our processing of your personal data adheres to the principles of legality, fairness, and transparency, while also respecting your privacy rights.
We recognize and prioritize the protection of your rights under data protection laws, particularly if you are residing within the European Economic Area (EEA). Here is an overview of your rights related to the personal data we hold:
You have the right to access the personal data we hold about you, allowing you to receive a copy of the personal data we have on file and to check that we are lawfully processing it.
You also have the right to rectification if the information we hold is incomplete or inaccurate. You can request that we correct any errors in the information that we hold.
The right to erasure, also known as the 'right to be forgotten', enables you to request the deletion of your personal data when there is no good reason for us continuing to process it. There are specific conditions under which this right applies and it is not a guaranteed or absolute right.
If there are grounds for it, based on your particular situation, you may request the restriction of processing of your personal data. This means that we are permitted to store your data but not use it in our operations until the issue is resolved.
You have the right to object to the processing of your personal data where we are relying on a legitimate interest and there is something about your particular situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your personal data for direct marketing purposes.
Additionally, you have the right to data portability which allows you to request the transfer of your personal data to another party in certain circumstances.
Finally, where the processing of your personal data is based on consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.
WEBWORKS INNOVATIONS LTD is committed to facilitating these rights in a straightforward and transparent manner. If you wish to exercise any of these rights, please contact us using the information provided in the contact section of this policy.
We understand that transparency is key to maintaining your trust. That's why we commit to informing you of any changes to our privacy policy. The evolving nature of our business and the regulatory environment means that our policies must adapt over time. We will notify you of any significant changes to our privacy policy by posting the new policy on our website and, where appropriate, through direct communication channels. This may include email notifications or through announcements on our service platform.
We encourage you to review our privacy policy periodically to stay informed about how we are protecting the personal data we collect. Your continued use of the service after any changes to our privacy policy will constitute your acceptance of such changes.
If you have any questions or concerns about this Privacy Policy or the handling of your personal data, please do not hesitate to contact us. We are available to provide clarity, address your concerns, and offer assistance with any issues related to your data rights.
You can reach us at the following contact information:
Email: info@backtransfers.com
We encourage open communication and are committed to addressing your inquiries in a timely and respectful manner.
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